HUB TRADE ("we", "us", "our") operates Crypto.com.bo (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Platform.
By using the Platform, you consent to the data practices described in this Policy.
Account Information:
Payment Information:
User-Generated Content:
We receive data from:
Service Delivery:
Communication:
Security and Analytics:
We use the following types of cookies:
You can control cookies through your browser settings, though disabling them may affect functionality.
✓ WE DO NOT SELL YOUR DATA
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We share data with trusted service providers:
Market data providers:
Cryptocurrency data provider (we fetch public data, no personal data shared)
Stripe:
Payment processing (email, name, payment information)
Google OAuth:
Authentication (OAuth tokens, temporary)
OVH:
Email services (email address, message content)
We may disclose your information if required by law, to respond to legal requests, or to protect our rights and users.
We implement reasonable security measures including encryption in transit (HTTPS/TLS), secure password hashing, access controls, and regular security audits.
⚠️ Important:
No method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data. You are responsible for maintaining password confidentiality and using secure networks.
3 novembre 2026 / November 3, 2026 — sales-20261103-v4
Le formulaire commercial utilise votre email, votre message, le type et la langue de votre demande, ainsi que le nom et l’organisation si vous les indiquez, pour examiner votre demande. Il ne vous inscrit à aucune prospection marketing. L’accès au dossier est limité au responsable commercial et à la Direction ; les vérifications techniques utilisent des dossiers synthétiques. Aucun délai de réponse n’est garanti.
Les demandes non qualifiées ou sans suite sont supprimées 90 jours après le dernier échange utile ; les demandes closes, 90 jours après leur clôture, au prochain traitement quotidien. Les dossiers en cours font l’objet d’un examen à 90 jours ; une simple consultation ne prolonge pas leur conservation. Les pièces d’une éventuelle relation contractuelle relèvent d’un traitement distinct.
La clé technique permettant de retrouver un envoi sans doublon expire après 24 heures. Les sauvegardes privées de cette file sont conservées 7 jours. Après restauration, les suppressions sont réappliquées avant de rouvrir l’accès. Un registre protégé ne contenant que les références et dates de suppression est conservé 100 jours à cette fin. Ces règles spécifiques remplacent la durée générale des communications d’assistance pour ce formulaire.
The sales form uses your email, message, enquiry type and language, plus your name and organisation if provided, to review your enquiry. It does not subscribe you to marketing. Access is limited to our commercial owner and Direction; technical checks use synthetic enquiries. No response time is guaranteed.
Unqualified enquiries or enquiries with no further action are deleted 90 days after the last meaningful exchange; closed enquiries, 90 days after closure, during the next daily maintenance. Ongoing enquiries are reviewed at 90 days. Reading a record does not extend its retention. Documents for a later contractual relationship follow a separate process.
The technical key used to retrieve a submission without duplication expires after 24 hours. Private backups of this queue are retained for 7 days. Deletions are reapplied before access reopens after a restore. A protected ledger containing only deleted references and deletion dates is kept for 100 days for this purpose. These specific rules replace the general support communications period for this form.
| Data Type | Retention Period |
|---|---|
| Account information | Active account + 90 days |
| Transaction records | 7 years (legal requirement) |
| Usage logs | 12 months |
| Support communications | 2 years |
| Anonymized analytics | Indefinitely |
You have the right to:
To exercise these rights, contact: support@crypto.com.bo
Your data may be stored and processed in Bolivia, the European Union, or the United States. By using the Platform, you consent to international data transfers.
The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected data from a child, contact us immediately at support@crypto.com.bo.
If you are located in the European Economic Area (EEA), you have additional rights under GDPR including the right to access, rectify, erase, restrict processing, data portability, and object to processing.
You also have the right to lodge a complaint with your local data protection authority.
Email: support@crypto.com.bo
Company: HUB TRADE
Platform: https://crypto.com.bo
Response Time: We aim to respond within 72 hours.
© 2025 HUB TRADE. All rights reserved.